Privacy Policy

1. Who We Are

DocHome Mumbai is a doctor home visit and home healthcare service operating in Mumbai, Maharashtra, India. This website is available at www.doctorhomevisitmumbai.com.

For any privacy-related enquiries, please contact us at: dochomemumbai@gmail.com or call +91-86579-65005.

2. Information We Collect

When you use our website or submit a booking/contact request, we may collect:

• Your name
• Phone number
• Your area or address in Mumbai
• The type of medical service you are requesting
• Preferred visit time
• A brief description of your concern or symptoms (if you choose to provide it)

We do not collect payment card details, government ID numbers, or any financial information through this website.

3. How We Use Your Information

Information submitted through our contact or booking form is used solely to:

• Contact you to confirm your home visit request
• Dispatch a doctor or healthcare professional to your location
• Follow up on your enquiry
• Improve our service quality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Analytics

This website uses Google Analytics to understand how visitors use the site. Google Analytics may collect anonymous data such as pages visited, approximate location (city-level), device type, and session duration. This data does not personally identify you.

We use Google Tag Manager to manage website scripts. No personal health information is transmitted to Google through these tools.

You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

5. Data Storage and Security

Booking enquiries submitted through our contact form are transmitted to our team via email. We take reasonable steps to protect information submitted through our website. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to us.

6. Retention

We retain enquiry information only as long as necessary to fulfil the purpose for which it was collected or to comply with applicable laws.

7. Third-Party Links

Our website may contain links to Google Maps, WhatsApp, and other external services. We are not responsible for the privacy practices of those services. Please review their privacy policies separately.

8. Your Rights

You may contact us at any time to request access to, correction of, or deletion of personal information you have submitted to us. Contact us at dochomemumbai@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions, please contact us:

• 📧 dochomemumbai@gmail.com
• 📞 +91-86579-65005
• 📍 Mumbai, Maharashtra, India